In most instances we use Australia Post postal services for our deliveries.
Both standard post and express post options are available at the following rates:
| Smaller Items: | Standard Post $14.00 | Express Post $18.00 |
| Larger Items: | Standard Post $18.50 | Express Post $22.50 |
On occasion, and for larger parcels, we may choose to use a courier service of our choice.
Please make sure that you provide your correct and complete address and at least one contact telephone number to avoid any difficulties with delivery.
Orders are dispatched subject to stock availability and processing times. Delivery timeframes vary depending on location and carrier service selected. Once dispatched, delivery is managed by the carrier. We aim to get your purchase to you as soon as possible. During our busy sales periods please allow an additional 1-2 days for your order to be processed.
You should receive your order in approximately 1-5 business days from dispatch, depending upon your location and current circumstances within the Australia Post network.
We will not dispatch any order paid for via bank deposit until funds have been cleared by the relevant institution.
In the unlikely case that an item you have purchased is sold out we will contact you so you can choose an alternative item or request a refund.
Please note that payment must be received in full prior to us dispatching your order. Depending on your payment method there may be a small delay to your dispatch time.
Slick Dancewear takes reasonable care in packaging goods for delivery. Where goods are damaged in transit, customers should notify us as soon as practicable.
Our obligations in relation to damaged goods are subject to the Australian Consumer Law and any rights you may have under that law. Once a parcel is shipped we are no longer in control of its delivery and take no further responsibility for its whereabouts. If you find a parcel hasn’t arrived when it should first, try to track it with your tracking number at the Australia Post or courier of choice website. If you don’t receive it within a reasonable time please contact us and we will then begin the process of trying to locate the parcel.
We do not deliver to Click and Collect locations.
This information is for purchases and deliveries within Australia only. Please complete the Contact Us form if you would like to receive information regarding purchases and deliveries to overseas destinations.
